Advertising &
Promotional
Review

Leaders in Promotional Compliance

The Stakes of a Claim

Marketing Speaks. The FDA Reads Every Word.

OPDP and APLB read your promotion the way a reviewer reads a submission: claim by claim, against the label, against the data, and against everything your competitors have already been cited for. One overstated benefit or a risk statement buried below the fold can pull a campaign, draw an untitled letter, and stall a launch a decade in the making. We put senior medical, regulatory, and legal reviewers inside your process, so material moves fast because it is right, not because no one looked closely.

Medical and regulatory reviewers examining promotional materials around a table
Ambitious, and defensible

Claims that sell without inviting a letter. We read them the way OPDP will, before the market does.

Anatomy of a Claim

Every Claim Is Tested Four Ways at Once.

A promotional claim is never read on its own. OPDP weighs it against four things simultaneously, and a claim that fails any one of them is a claim that can be cited.

A claim under review
“Proven to deliver superior results, with once-daily dosing.”

Substantiation

Is “proven” backed by adequate and well-controlled evidence, or by a single secondary endpoint stretched past what it can carry?

Fair Balance

Is the risk information presented with comparable prominence, or does the benefit shout while the safety whispers?

Context

Is “superior” a head-to-head result the data supports, or an implied comparison no trial was ever designed to make?

Consistency

Does the claim stay inside the approved indication and label, or drift a step beyond what FDA actually cleared?

Team reviewing a promotional brochure and color proofs against the approved label
Every claim, tested four ways

Each headline, footnote, and visual weighed against substantiation, fair balance, context, and the approved label at once.

The Review That Protects You

One Piece, Three Reviewers, Three Different Questions.

A functioning MLR review is not a single sign-off. It is three disciplines interrogating the same material from three angles, each catching what the others are not built to see.

Two reviewers comparing a promotional piece against source data
Fast because it is right

Material clears quickly when three reviewers agree, not when nobody looked closely.

Medical

Is it true to the data?

The scientific reviewer

Traces every claim back to the study behind it and flags the technically-true-but-misleading: a secondary endpoint shown as primary, a subgroup generalized to the whole label population.

Regulatory

Will OPDP accept it?

The compliance reviewer

Reviews against the label, the approved indication, and OPDP's live enforcement patterns, so fair balance is a case that holds rather than a formatting checkbox.

Legal

What does it expose?

The risk reviewer

Weighs the liability, the competitive challenge, and the precedent a claim sets, because a promotional record follows a product for its entire life on the market.

What Draws a Letter

The Violations We Are Hired to Prevent.

OPDP enforcement is not random. It clusters around a handful of recurring patterns, and knowing them is how a reviewer stops a claim before it becomes a citation.

Cited for

Overstated Efficacy

A benefit claimed more broadly or more certainly than the data supports, the single most common OPDP finding.

Cited for

Minimized Risk

Safety information present but de-emphasized: small type, a fast scroll, or a placement where a reader will not weigh it.

Cited for

Unsupported Superiority

An implied or explicit comparative claim with no head-to-head trial standing behind it.

Cited for

Omission of Material Fact

Leaving out a limitation, contraindication, or condition of use that changes how the claim should be read.

Cited for

Off-Label Promotion

Promoting a use, population, or dose the approved label does not cover, the finding with the sharpest consequences.

Cited for

Pre-Approval Promotion

Promoting a product or indication before FDA has approved it, a line that launch and pipeline pressure constantly test.

Reviewer marking up a promotional piece against OPDP enforcement patterns
Enforcement is not random

OPDP letters cluster around a handful of recurring patterns. Knowing them is how a reviewer stops a claim before it ships.

When OPDP Writes, the Clock Starts

The Escalation You Want to Stay Off.

Promotional enforcement runs on a ladder of rising consequence. The distance between the first rung and the last is measured in credibility, revenue, and years, and the response to the first letter often decides how far up you climb.

An executive reviewing a stack of legal documents
The clock is already running

An untitled letter gives you days, and the first response sets the tone for everything after it.

Rung One

Untitled Letter

A request to correct: pull the piece, sometimes run corrective communication. Handled well and fast, it closes quietly.

Rung Two

Warning Letter

A formal, public finding of violation, citable by competitors and often demanding corrective advertising to the same audience that saw the claim.

Rung Three

Consent Decree

Court-enforced oversight of your promotional practices: pre-clearance, monitoring, and penalties that reshape how the company markets for years.

And none of it relaxes online. A ninety-character paid-search ad carries the same fair-balance obligation as a journal spread, and a sponsored influencer post is promotion in your name, on a channel FDA is increasingly watching.

Campaign stuck in MLR, or a letter on your desk? Senior reviewers can move on both today.

Talk to an Expert
How We Help

Senior Reviewers, Inside Your Process.

We do not sit outside your MLR as one more bottleneck. We build the function, run the reviews, file what FDA requires, and stand up the moment a letter arrives.

Analytics dashboard on a laptop representing digital promotional channels
Every channel, one standard

Journal, sales aid, website, paid search, and social, all held to the same bar.

Build & Run the Review

A PRC/MLR charter, roles, and service levels, plus senior reviewers who clear the queue at launch volume without cutting corners.

OPDP & APLB Submissions

Form 2253 filed at initial dissemination, with the tracking and record that proves exactly what went out, and when.

Launch Readiness

The review function stood up before the label is, so the riskiest, highest-volume moment of a product's life is the one you are most ready for.

Enforcement Response

When an untitled or warning letter lands, we draft the response that closes it and protects the record for everything that follows.

Who You Work With

Reviewers Who Have Sat on Both Sides of a Promotional Piece.

Promotional review is judgment: knowing which claims OPDP actually pursues, how much substantiation a word like “proven” requires, and where fair balance really lands. Your reviewers are senior medical, regulatory, and legal practitioners who have built MLR functions, cleared launch campaigns, and answered the letters when they came.

Enforcement-Calibrated

We review against what OPDP is citing now, not a static house template, so fair balance is a case that would actually hold.

Speed Without Shortcuts

Senior reviewers clear the queue at launch volume, because slow review is as expensive as a pulled campaign.

Every Channel

Journal, sales aid, website, paid search, social, and congress, each with its own way to break the same rules.

Ready When It Is Loud

Launch and accelerated approval are the highest-risk promotional moments; we build the review that holds under that pressure.

Promotional review team assessing marketing creative around a table
Where to Go Next

The Work Promotional Review Connects To.

A claim traces back to the label and forward into the market. These are the services promotional review most often touches.

Work With Us

Put Senior Reviewers on Your Next Campaign.

Tell us where your program stands: pre-launch, mid-campaign, or mid-remediation, and what your material volume looks like. We'll match you with a senior review lead and respond within one business day. All inquiries are strictly confidential.

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